Cannot download backup file

[farhan.003@…]

when in "System-> Backup", i click on one backup file, to download it to my local PC, it gives this error: . . "Your request could not be processed because it lacked some required parameters" . .

[farhan.003@…]

Screenshot

[jsoriano@…]

Hi,

We'd need more information to investigate this issue, could you please attach your ebox.log?

Thanks.

[farhan.003@…]

Ebox Log file

[farhan.003@…]

ebox error log

[farhan.003@…]

I have attached the ebox log. Please check it.

[jsoriano@…]

Thanks for reporting the problem and providing the logs.

We'll take a look on this issue. If you can provide more information about your scenario it'll be welcomed.

Regards.

[farhan.003@…]

jsoriano, i am using my Zentyal as a gateway router. First i was getting issue that it is not able to connect to LDAP server, but that time, i had to always start the ldap service manually to make the backup work. . what type of other information can be helpful for you? so that i can provide you? or if you want to have a live session, where i can show you the actual problem myself, that is also possible.

[jacalvo@…]

We still can't reproduce it. Have you tried upgrading to the last version of the packages?

If you are interested in live support from the Zentyal Development Team, you can consider asking for commercial support ( http://www.zentyal.com/services/support/).

[mail@…]

the error occurs reproducible with firefox version 4.0, no problems with google chrome version 10.0.648.204

as firefox is the officially supported browser this should maybe be fixed - although i don't mind using chrome...

[jacalvo@…]

Thank you very much for the info, I can reproduce it with firefox 4. We'll fix it asap.

[cperez@…]

(In [21157]) Fixed Firefox 4 issue when downloading backups (closes #2361)