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Ticket #2590 (closed defect: fixed)

Opened 2 years ago

Last modified 2 years ago

"brokenPackages"

Reported by: ticket@… Owned by: jacalvo@…
Milestone: 2.0.X Component: base
Severity: normal Keywords:
Cc:

Description

cant login

Attachments

ebox.log Download (147.6 KB) - added by ticket@… 2 years ago.
log file

Change History

Changed 2 years ago by ticket@…

log file

comment:1 Changed 2 years ago by jacalvo@…

  • Owner changed from jacalvo@… to jacalvo@…
  • Status changed from new to assigned

We need more information.

Is it a fresh install or a upgrade?

Using our installer or installing in top of Ubuntu Server?

Are you using master/slave?

Are you subscribed to the Cloud?

Thanks.

comment:2 Changed 2 years ago by jacalvo@…

You can also execute this command:

dpkg -l | grep ebox | grep -v ii

If you see any output, try to execute: sudo dpkg --configure -a

comment:3 Changed 2 years ago by anonymous

My output on ssh

root@srv01pgst:~# dpkg -l | grep ebox | grep -v ii iU ebox 2.0.9 Zentyal - Core iU ebox-software 2.0.5 Zentyal - Software Management

its an running system only with automatik updates

i only would check logs

comment:4 Changed 2 years ago by anonymous

According to the output of your command the installation of the packages failed for some reason.

Have you tried to fix it running the command in my previous comment?

sudo dpkg --configure -a

comment:5 Changed 2 years ago by ticket@…

Yes i have tried

at the grub update screen i had to say yes when i sayd no the same screen is showing

after these step via ssh the interface comes back in the systems updaes interface are these entries grub-pc GRand Unified Bootloader, version 2 (PC/BIOS version) 1.98-1ubuntu9 Security update quagga BGP/OSPF/RIP routing daemon 0.99.15-1ubuntu0.1 grub-common GRand Unified Bootloader, version 2 (common files) 1.98-1ubuntu9

should i do that ?? the server is miles away when he not reboots

comment:6 Changed 2 years ago by jacalvo@…

  • Status changed from assigned to closed
  • Resolution set to fixed

If Zentyal is working again after the dpkg --configure -a you don't need to upgrade grub.

By the way, if the server is miles away maybe it's not a good idea to have automatic updates enabled ;)

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