problem creating user mail account

[adrian@…]

I get the following error when trying to create a user mail account:

Unknown error at EBox::MailUserLdap::setUserAccount objectClass: value #0 invalid per syntax

Some help would be great! Thanks Adrian

[adrian@…]

ebox.log

[adrian@…]

reinstalling ebox usersandgroups module has solved this but is not ideal

[adrian@…]

I have had the same problem on a differnt server, only this time it is not a s easy to simply reinstall zentyal as there are already user acounts set up. Please could there be an alternative fixbe made available? Thanks

Here is the output:

Trace
Unknown error at EBox::MailUserLdap::setUserAccount objectClass: value #0 invalid per syntax at /usr/share/perl5/EBox/Ldap.pm line 703
EBox::Ldap::_errorOnLdap('Net::LDAP::Modify=HASH(0x257e3fc0)', 'HASH(0x248ab9d0)') called at /usr/share/perl5/EBox/Ldap.pm line 364
EBox::Ldap::modify('EBox::Ldap=HASH(0x24842ef8)', 'uid=adrian,ou=Users,dc=server10,dc=cable,dc=virginmedia,dc=net', 'HASH(0x248ab9d0)') called at /usr/share/perl5/EBox/MailUserLdap.pm line 111
EBox::MailUserLdap::setUserAccount('EBox::MailUserLdap=HASH(0x25791de0)', 'adrian', 'adrian', 'jonesandjones.org.uk', 0) called at /usr/share/perl5/EBox/CGI/Mail/CreateAccount.pm line 57
EBox::CGI::Mail::CreateAccount::_process('EBox::CGI::Mail::CreateAccount=HASH(0x2578f460)') called at /usr/share/perl5/EBox/CGI/Base.pm line 262
EBox::CGI::Base::run('EBox::CGI::Mail::CreateAccount=HASH(0x2578f460)') called at /usr/share/perl5/EBox/CGI/Run.pm line 120
EBox::CGI::Run::run('EBox::CGI::Run', 'Mail/CreateAccount', 'EBox') called at /usr/share/ebox/cgi/ebox.cgi line 35
ModPerl::ROOT::ModPerl::Registry::usr_share_ebox_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0x25792180)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0x25791c70)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0x25791c70)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0x25792180)') called at -e line 0
eval {...} called at -e line 0

[adrian@…]

This is now an important issue, any suggestions?

[jamor@…]

Hello,

it is a bit difficult to find the problem there. Could you provide my with a configuration backup?. You could send ti to jamor at zentyal.com

Thanks

[jamor@…]

After looking in your backup I had seen the problem.

This is a problem of ebox-usersandgroups that is already fixed in the updated version (>= 2.0.12), it causes duplicate LDAP class entries. This duplicates entries raises various error including your email account error.

The easier way to solve this is erasing all LDAP data, the modules which use it and reinstall them in their newer versions. You can do it executing this command:

sudo /usr/share/ebox-usersandgroups/ebox-usersandgroups-reinstall

However you will need to configure again all the LDAP-based modules