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Ticket #311 (closed defect: fixed)

Opened 6 years ago

Last modified 6 years ago

Fix failures related to backup module [CD recorder failure]

Reported by: sistemas@… Owned by: javier.amor.garcia@…
Milestone: 0.9.1 Component: backup
Severity: normal Keywords:
Cc:

Description

cuando voy a grabar las copias de seguridad generadas por el backup sale un error diciendo que "Your request could not be processed because it lacked some required parameters" o si le escribo el nombre de la copia de seguridad y oprimo el boton backup en cd/dvd dice que "No se pudo reconocer el CD insertado"

Saludos

Oliver garcia

Attachments

eboxbugreport.tar Download (130.0 KB) - added by sistemas@… 6 years ago.
archivos de configuracion

Change History

Changed 6 years ago by sistemas@…

archivos de configuracion

comment:1 Changed 6 years ago by javier.amor.garcia@…

  • Owner changed from juruen@… to javier.amor.garcia@…

comment:2 Changed 6 years ago by ejhernandez@…

  • Component changed from base to backup

comment:3 Changed 6 years ago by anonymous

  • Summary changed from Error en modulo de Backup to Fix failures related to backup module
  • Milestone set to 0.8

comment:4 Changed 6 years ago by javier.amor.garcia@…

  • Status changed from new to assigned

comment:5 Changed 6 years ago by javier.amor.garcia@…

  • tt_estimated set to 3h

comment:6 Changed 6 years ago by javier.amor.garcia@…

  • hours changed from 0.0 to 1.0
  • totalhours changed from 0.0 to 1.0

comment:7 Changed 6 years ago by javier.amor.garcia@…

Hola,

gracias por comunicarnos el bug. Desgraciadmaente no he podido reproducirlo en mi sistema. Me gustaria que me diesra un poco mas de informacion para aumentar mis posibilidades de resolver este bug:

  • en el primer caso, me gustaria saber en que momento obtienes el error. al pulsar el icono en la lista de copias de seguridad o en el formulario de confirmacion de la restauracion?
  • en el segundo caso, primero hay que asegurarse de que no estemos usando un disco defectuoso. Si una vez comprobado el disco ssigue teniendo problemas la salida de los siguientes commandos podria ser de ayuda para diagnosticar el problema:
  • cat /proc/sys/dev/cdrom/info
  • dvd+rw-mediainfo /dev/hda (sustituya /dev/hda por el fichero de dispositivo de su grabadora)
  • cdrdao disk-info --device /dev/hda (al igual que en el caso anterio hay que sustituir /dev/hda por el fichero de dispositivo de su grabadora)

comment:8 Changed 6 years ago by juruen@…

  • Milestone changed from 0.8 to 0.9

comment:9 Changed 6 years ago by javier.amor.garcia@…

  • hours changed from 0 to 0.5
  • totalhours changed from 1.0 to 1.5

comment:10 Changed 6 years ago by javier.amor.garcia@…

  • hours changed from 0 to 2
  • totalhours changed from 1.5 to 3.5

comment:11 Changed 6 years ago by hblanco@…

  • Milestone changed from 0.9 to 0.9.1

comment:12 Changed 6 years ago by javier.amor.garcia@…

  • Summary changed from Fix failures related to backup module to Fix failures related to backup module [CD recorder failure]

comment:13 Changed 6 years ago by javier.amor.garcia@…

  • hours changed from 0 to 3
  • totalhours changed from 3.5 to 6.5

comment:14 Changed 6 years ago by javier.amor.garcia@…

  • Status changed from assigned to closed
  • Resolution set to fixed

(In [6916]) cd-r only devices ackowledged. closes #311

comment:15 Changed 6 years ago by javier.amor.garcia@…

  • hours changed from 0 to 0.5
  • totalhours changed from 6.5 to 7.0
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