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Ticket #3124 (closed defect: fixed)
Subscription not valid, however, login to store is possible
| Reported by: | luws@… | Owned by: | ejhernandez@… |
|---|---|---|---|
| Milestone: | 2.2 | Component: | cloud |
| Severity: | blocker | Keywords: | |
| Cc: |
Description
I successfully registered to Zentyal Store and "bought" a Basic Subscription (Order No. 100006224). However, if I try to link this subscription to my NAS (Core -> Subscription -> Server Abbonement), it keeps telling me that my username/password does not match. Also I'm not able to recover my password at " https://cloud.zentyal.com/reset/" which is telling me "That e-mail address doesn't have an associated user account. Are you sure you've registered?" (BTW: YES I am!).
Since I believe this is a core function to your business, I'm going to set the severity to "blocker" for your sake :-)
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You're right luws.
Now it should be fixed. There was a temporal problem with the sincronisation among them.
Reopen if you still have problems.