Bug report from Zentyal Server

[mhalife@…]

Configuring asterisk user account fails

Error

Unknown error at EBox::Asterisk::Extensions::firstFreeExtension No such object

Trace

Unknown error at EBox::Asterisk::Extensions::firstFreeExtension No such object at /usr/share/perl5/EBox/Ldap.pm line 701
	EBox::Ldap::_errorOnLdap('Net::LDAP::Search=HASH(0x7fedec8dcd18)', 'HASH(0x7fedea4128e8)') called at /usr/share/perl5/EBox/Ldap.pm line 341
	EBox::Ldap::search('EBox::Ldap=HASH(0x7fedeaaa2700)', 'HASH(0x7fedea4128e8)') called at /usr/share/perl5/EBox/Asterisk/Extensions.pm line 146
	EBox::Asterisk::Extensions::firstFreeExtension('EBox::Asterisk::Extensions=HASH(0x7fedec8cc6a0)') called at /usr/share/perl5/EBox/AsteriskLdapUser.pm line 94
	EBox::AsteriskLdapUser::_addUser('EBox::AsteriskLdapUser=HASH(0x7fedec91b7d0)', 'adm', undef, 1) called at /usr/share/perl5/EBox/AsteriskLdapUser.pm line 338
	EBox::AsteriskLdapUser::setHasAccount('EBox::AsteriskLdapUser=HASH(0x7fedec91b7d0)', 'adm', 1) called at /usr/share/perl5/EBox/CGI/Asterisk/AsteriskUserOptions.pm line 51
	EBox::CGI::Asterisk::AsteriskUserOptions::_process('EBox::CGI::Asterisk::AsteriskUserOptions=HASH(0x7fedec86d9f0)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::Asterisk::AsteriskUserOptions=HASH(0x7fedec86d9f0)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'Asterisk/AsteriskUserOptions', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0x7fedec8ab120)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0x7fedec8b28a0)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0x7fedec8b28a0)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0x7fedec8ab120)') called at -e line 0
	eval {...} called at -e line 0

[anonymous]

zentyal.log

[jacalvo@…]

We can't reproduce this, please reopen if you can provide the detailed steps you follow to get this error. Thanks!

[mhalife@…]

I've got the following error message while installing voip module :

Some modules reported error when saving changes . More information on the logs in /var/log/zentyal/

The following modules failed while saving their changes, their state is unknown: asterisk

Regards,

[jacalvo@…]

Yes, we already saw the error in the attached log file, but what we need is more information in order to reproduce it. We can't fix it otherwise...

Was this a fresh install using our installer? Have you removed any package after the install?

[mhalife@…]

Yes ! it was a fresh install using zentyal installer. The only package that we've reinstall several times is asterisk since it had same error since the first install.

Thanks,

[jacalvo@…]

I think for some reason we can't know with the info we have the asterisk schemas were not introduced in ldap. Maybe you can try the following:

/usr/share/zentyal-users/reinstall

And then enable asterisk again.