Couldn't bind to LDAP server, result code: 49

[ajbotani@…]

Error

Couldn't bind to LDAP server, result code: 49

Trace

Couldn't bind to LDAP server, result code: 49 at /usr/share/perl5/EBox/Ldap.pm line 1124
	EBox::Ldap::safeBind('Net::LDAP=HASH(0x7f521353cc68)', 'cn=ebox,dc=servidor2,dc=pqrmnt8,dc=lan', '.a5-v3oMTibnHq2Q') called at /usr/share/perl5/EBox/Ldap.pm line 137
	EBox::Ldap::ldapCon('EBox::Ldap=HASH(0x7f52134bc3a8)') called at /usr/share/perl5/EBox/Ldap.pm line 330
	EBox::Ldap::search('EBox::Ldap=HASH(0x7f52134bc3a8)', 'HASH(0x7f52126d0400)') called at /usr/share/perl5/EBox/UsersAndGroups.pm line 1989
	EBox::UsersAndGroups::groups('EBox::UsersAndGroups=HASH(0x7f5212761ca8)') called at /usr/share/perl5/EBox/CGI/UsersAndGroups/Users.pm line 47
	EBox::CGI::UsersAndGroups::Users::_process('EBox::CGI::UsersAndGroups::Users=HASH(0x7f52122d6c40)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::UsersAndGroups::Users=HASH(0x7f52122d6c40)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'UsersAndGroups/Users', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0x7f52112d7b88)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0x7f52134b4110)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0x7f52134b4110)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0x7f52112d7b88)') called at -e line 0
	eval {...} called at -e line 0

[anonymous]

zentyal.log

[anonymous]

software.log

[cperez@…]

That error means that the pasword for LDAP admin user is incorrect. Have you done something special like reinstalling or manual change?

[jacalvo@…]

Please reopen if you can provide detailed information about the steps you followed to get this error. Otherwise we can't reproduce it.

[jan.tatarik@…]

Encountered the same error with Users and Groups 2.2.4.

I got an idea what might be going on when I noticed my LDAP password contained a slash character (XqKJCqV/EyA0Xfgh). I replaced the slash with '1' on both master and slave (XqKJCqV1EyA0Xfgh) and sure enough - now it works.

I suspect the admin password, as entered in the HTML form on the slave machine, is getting modified the form handler - perhaps special characters get encoded? Didn't really try to debug it.

[cperez@…]

Hi,

Can you explain how you changed the password in master and slave machines?

Thank you

[jan.tatarik@…]

On the master I simply edited /var/lib/zentyal/conf/ebox-ldap.passwd and restarted.

As to the client - ran /usr/share/zentyal-users/reinstall and then typed in the modified master password in the Zentyal GUI when setting up ldap slave.

I also ran the slave reinstall few times before modifying the master password, double checking I'm using the same password on both sides. Didn't help. Then modified the password, replaced '/' with '-' and that didn't work either. My bet is alphanumeric characters are fine, but I didn't try anything else after I got it working with '1'.

[cperez@…]

I don't understand how could this happend, / is a valid char in password. What happends if you change that '1' with a '2' for example?

Thank you for your help

[cperez@…]

Sorry, I couldn't reproduce this, '/' in the password works for me, probably you had some other problem during setup

Reopen if you can provide more information,

Best regards