Unable to access Web Interface on XenServer VM

[olivier.mathieu@…]

I try to virtualize Zentyal on Xenserver 6.0 The VM run correctly (Paravitualized & Xen Tools Installed). But it's impossible to access the Web management Interface. I try from my workstation and also with a VNC connection to the Zentyal server. When i use http on the IP, I see the apache message It's Work ! But with https i don't obtain the web admin interface, only unable to connect... I try to restart the VM, the apache, same result. Impossible to start the initial setup. In Xenserver the graphical desktop don't work in the console window. hvc0 mode applied. What's wrong ? Some way to check if the management service are correctly started ?

[jacalvo@…]

We can't reproduce this, probably it's an issue with XenServer?, but that's very strange. You can check if the apache is running with "netstat -tlnp | grep 443". Anyway, which Zentyal installer are you using? 2.2-1? 32 or 64 bits? Are you installing with or without Internet connection?

[olivier.mathieu@…]

Well, when i use netstat on the port 80 I receive some info but not on the port 443

I use the 2.2.1 version in 64 bits. Correctly connected to Internet.

[olivier.mathieu@…]

Ok, I try a new install. I can reach the web admin interface just after the initial install but just after the paravirtualization, no way. I use this tuto >  http://www.jansipke.nl/installing-xenserver-tools-on-ubuntu-10-04 I don't see where is the bad manipulation.

[olivier.mathieu@…]

After several tries for Paravitualize the Zentyal server, the result is always the same. Unable to access the Web management. I don't have these problem with the old version (2.0)

Is it possible to consider a template 2.2 for VMware & Xensever?

[jamor@…]

Hello Olivier Mathieu,

could you access to the shell in the virtualized machine and restart the apache daemon with 'sudo /etc/init.d/zentyal apache restart' . Then check if ti is listened in the port 443 or not.

As for template for Xen and VMWare we have not planned to do but I have run several instances on VirtualBox? without problem.

Cheers,

Javier

[jamor@…]

We cannot reproduce this, if someone can give more feedback don't hesitate to reopen it.

[thehowzer@…]

When you say that you cannot reproduce the issue, are you actually using XenServer? to install the Zentyal VM instance and its working for you?

I have the same issue as described when running XenServer? 6/Ubuntu 10.04 64bit/Zentyal 2.2.

I've performed a clean install as outlined in this forum post (reply #6):

 http://forum.zentyal.org/index.php/topic,8615.msg36602.html#msg36602

After doing this twice, first selecting 'Basic Server' and 'SSH Server' and second selecting just 'SSH Server', I get the same results and am unable to access the web interface (either locally or remotely):

root@server0:~# netstat -tlnp | grep 443 root@server0:~#

root@server0:~# netstat -tlnp Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 127.0.0.1:6379 0.0.0.0:* LISTEN 8627/redis-server tcp 0 0 127.0.0.1:6380 0.0.0.0:* LISTEN 9295/redis-server tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN 7640/apache2 tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 411/sshd tcp 0 0 127.0.0.1:5432 0.0.0.0:* LISTEN 8585/postgres tcp6 0 0 :::22 :::* LISTEN 411/sshd tcp6 0 0 ::1:5432 :::* LISTEN 8585/postgres root@server0:~#

To be more specific, I'm using XenServer? 6.0 and giving the Zentyal 2.2 VM instance 2x CPUs, 2048MB of RAM, and 16GB of storage.

[thehowzer@…]

Just a quick update - this appears to only happen when using Ubuntu 10.04 64bit. Performing the exact same install using Ubuntu 10.04 32bit does not have this problem.

[jamor@…]

Hello Thehowzer,

we have several real machines running Zentyal in 64 bits so it must be a Xen issue. We normally do our testing in VirtualBox? + real machines and in VirtualBox? we hadn't this error.

I close this because we don't plan to support Xen and it is seems a Xen native issue that we could not fix in our side. Of course if you see a fix to make it Xen-64b compatibly we will be very happy to hear it.

Regards.

Javier

[olivier.mathieu@…]

sorry but I consider it desirable to resolve this issue. Integration of Xenserver is not a test situation but to meet the needs of some customers. Actually, I have asked for solutions all-in-one like Zentyal working in parallel with Windows servers (application servers). It is in such cases an integration Xenserver or vSphere is important. Zentyal have some problems with virtualization hypervisor (Yes I know, It's not easy with Linux OS). 32bit version does not work either since have lost all access when changing some parameters. There is also usually a lot of problems with the Desktop Zentyal (black screen on some hardware). For now I have chosen to use C####OS because it performs better in situations of virtualization. Well, my preference are for Zentyal and I hope this problem can be solved in the future.

[jacalvo]

If this is to meet the needs of customers, probably you want to get a commercial edition of Zentyal so you'll have access to professional support. Other option is to try to ask in the community forum.