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Ticket #3406 (closed defect: worksforme)

Opened 20 months ago

Last modified 20 months ago

On zentyal-mail install: apt-get: Broken packages

Reported by: cristian@… Owned by: jacalvo@…
Milestone: 2.2.X Component: base
Severity: normal Keywords:
Cc:

Description (last modified by jamor@…) (diff)

I'm installing mail service module

Error

root command apt-get -qq --no-install-recommends --simulate install zentyal-mail failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100

Trace

root command apt-get -qq --no-install-recommends --simulate install zentyal-mail failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100 at /usr/share/perl5/Error.pm line 182
	Error::throw('EBox::Exceptions::Sudo::Command', 'cmd', 'apt-get -qq --no-install-recommends --simulate install zentya...', 'output', 'ARRAY(0x7fabcc8afe80)', 'error', 'ARRAY(0x7fabc9154c80)', 'exitValue', 100, ...) called at /usr/share/perl5/EBox/Sudo.pm line 213
	EBox::Sudo::_rootError('/usr/bin/sudo -p sudo: /var/lib/zentyal/tmp/0azCDbiJCI.cmd 2>...', 'apt-get -qq --no-install-recommends --simulate install zentya...', 25600, 'ARRAY(0x7fabcc8afe80)', 'ARRAY(0x7fabc9154c80)') called at /usr/share/perl5/EBox/Sudo.pm line 182
	EBox::Sudo::_root(1, 'apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Sudo.pm line 136
	EBox::Sudo::root('apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Software.pm line 420
	EBox::Software::_packageDepends('EBox::Software=HASH(0x7fabcbaaf190)', 'install', 'ARRAY(0x7fabccf49500)') called at /usr/share/perl5/EBox/Software.pm line 338
	EBox::Software::listPackageInstallDepends('EBox::Software=HASH(0x7fabcbaaf190)', 'ARRAY(0x7fabccf49500)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 146
	EBox::CGI::Software::InstallPkgs::showConfirmationPage('EBox::CGI::Software::InstallPkgs=HASH(0x7fabc958dfa0)', 'install', 'ARRAY(0x7fabccf49500)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 73
	EBox::CGI::Software::InstallPkgs::_process('EBox::CGI::Software::InstallPkgs=HASH(0x7fabc958dfa0)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::Software::InstallPkgs=HASH(0x7fabc958dfa0)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'Software/InstallPkgs', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0x7fabcbab2c18)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0x7fabcbaee1d0)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0x7fabcbaee1d0)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0x7fabcbab2c18)') called at -e line 0
	eval {...} called at -e line 0

Attachments

zentyal.log Download (127.8 KB) - added by anonymous 20 months ago.
zentyal.log
software.log Download (129.0 KB) - added by anonymous 20 months ago.
software.log

Change History

Changed 20 months ago by anonymous

zentyal.log

Changed 20 months ago by anonymous

software.log

comment:1 Changed 20 months ago by jamor@…

  • Description modified (diff)
  • Summary changed from Bug report from Zentyal Server to When installing znetyal-mail: apt-get: Broken packages

comment:2 Changed 20 months ago by jamor@…

  • Summary changed from When installing znetyal-mail: apt-get: Broken packages to When installing zentyal-mail: apt-get: Broken packages

comment:3 Changed 20 months ago by jamor@…

  • Summary changed from When installing zentyal-mail: apt-get: Broken packages to On zentyal-mail install: apt-get: Broken packages

comment:4 Changed 20 months ago by jacalvo@…

  • Status changed from new to closed
  • Resolution set to worksforme

Could you try to execute this command in a shell to see what is the error?

sudo apt-get --no-install-recommends install zentyal-mail

I think it has to be related by a wrong repositories config in your /etc/apt/sources.list file. Have you used the Zentyal installer? Have you followed the installation guide?

comment:5 Changed 20 months ago by cristian@…

The command not worked

[administrador@servername ~]$ sudo apt-get --no-install-recommends install zentyal-mail [sudo] password for administrador: Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation:

The following packages have unmet dependencies:

zentyal-mail: Depends: postfix but it is not going to be installed

Depends: postfix-ldap but it is not going to be installed Depends: postfix-pcre but it is not going to be installed

E: Broken packages [administrador@servername ~]$

But by this one, WORKED PERFECT:

sudo apt-get --no-install-recommends install zentyal-mail postfix postfix-ldap postfix-pcre

Thank you very much

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