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Ticket #3457 (closed enhancement: invalid)

Opened 19 months ago

Last modified 18 months ago

zarafa Unknown MAPI Error: MAPI_E_DISK_ERROR

Reported by: papp.gyula@… Owned by: jsalamero@…
Milestone: 2.2.X Component: zarafa
Severity: blocker Keywords: MAPI_E_DISK_ERROR
Cc: papp.gyula@…

Description

SOS! Today morning, we can not see your mail! The following error message of login attempts after the Zarafa: Unknown zarafa MAPI Error: MAPI_E_DISK_ERROR SOS! Help your body to the Server, because the street together! Thanks: Gyula

Attachments

zentyal.log.zip Download (144.0 KB) - added by papp.gyula@… 19 months ago.
zarafa Unknown MAPI Error: MAPI_E_DISK_ERROR
top Download (2.4 KB) - added by papp.gyula@… 19 months ago.
zarafa Unknown MAPI Error: MAPI_E_DISK_ERROR server top
dmesg Download (49.3 KB) - added by papp.gyula@… 19 months ago.
zarafa Unknown MAPI Error: MAPI_E_DISK_ERROR dmesg

Change History

Changed 19 months ago by papp.gyula@…

zarafa Unknown MAPI Error: MAPI_E_DISK_ERROR

comment:1 Changed 19 months ago by jamor@…

  • Status changed from new to closed
  • Resolution set to worksforme

Hello Papp Gyula nad thanks for your report, this is probably a disk error; check free space and ownership/permissions. If I am mistaken and this is a bug, reopen and give us more feedback.

Regar ds, Javier

comment:2 Changed 19 months ago by papp.gyula@…

Dear Javier! I also read that the error can be reported in a few disks or disk space error. But do not think you are talking about. I attach the "top", "dmesg" and "df" output. The restart solved the problem. I think the fault lies, the evening of 70 set in the user's external mail download options. The downloaded a lot of letters dispatched kürül be something local.


root@intra:/var/log# df Filesystem 1K-blocks Used Available Use% Mounted on /dev/md2 472550616 263543476 185002948 59% / none 1284576 228 1284348 1% /dev none 1288896 0 1288896 0% /dev/shm none 1288896 2148 1286748 1% /var/run none 1288896 0 1288896 0% /var/lock none 1288896 0 1288896 0% /lib/init/rw none 472550616 263543476 185002948 59% /var/lib/ureadahead/debugfs /dev/md0


top - 16:07:55 up 5:39, 1 user, load average: 7.68, 10.27, 11.24 Tasks: 197 total, 5 running, 192 sleeping, 0 stopped, 0 zombie Cpu(s): 99.3%us, 0.7%sy, 0.0%ni, 0.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 2577792k total, 1389272k used, 1188520k free, 3520k buffers Swap: 7812024k total, 1671364k used, 6140660k free, 67284k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND

13807 root 20 0 420m 28m 1016 R 50 1.1 5:00.46 zarafa-dagent 14088 root 20 0 386m 175m 1152 R 50 7.0 4:52.45 zarafa-dagent 13881 root 20 0 442m 246m 1152 R 48 9.8 4:56.22 zarafa-dagent 14110 root 20 0 452m 285m 1160 R 48 11.4 4:49.66 zarafa-dagent

7581 root 20 0 28424 1532 728 S 2 0.1 6:25.69 Xorg 7582 root 20 0 30148 7612 1856 S 2 0.3 7:37.95 lxdm-greeter-gt 4927 root 20 0 73616 900 616 S 0 0.0 0:09.51 collectd 5868 ebox 20 0 76948 15m 2676 S 0 0.6 0:06.36 perl

17819 root 20 0 2548 1232 904 R 0 0.0 0:00.04 top

1 root 20 0 5928 1152 672 S 0 0.0 0:49.79 init 2 root 20 0 0 0 0 S 0 0.0 0:00.00 kthreadd 3 root RT 0 0 0 0 S 0 0.0 0:00.44 migration/0 4 root 20 0 0 0 0 S 0 0.0 0:00.72 ksoftirqd/0 5 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/0 6 root RT 0 0 0 0 S 0 0.0 0:00.40 migration/1 7 root 20 0 0 0 0 S 0 0.0 0:00.85 ksoftirqd/1 8 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/1

Changed 19 months ago by papp.gyula@…

  • attachment top Download added

zarafa Unknown MAPI Error: MAPI_E_DISK_ERROR server top

Changed 19 months ago by papp.gyula@…

zarafa Unknown MAPI Error: MAPI_E_DISK_ERROR dmesg

comment:3 Changed 19 months ago by jsalamero@…

Hi Papp Gyula,

this ticket contains private information in the server.log.7z file you have attached.

I'm going to delete the whole ticket.

Anyway, this is not a bug but a runtime issue with your Zarafa server. Ask on the forums about this.

Regards,

comment:4 Changed 19 months ago by papp.gyula@…

  • Status changed from closed to reopened
  • Resolution worksforme deleted

Hello! Little did I know that there is a personal information file, but I think without the fault can not be found. Anyway thanks for the deletion of critical files. Gyula

comment:5 Changed 18 months ago by jsalamero@…

  • Status changed from reopened to closed
  • Resolution set to invalid

Hi Gyula,

this is not a bug but a broken situation you lead by full or faulty disk making MySQL/Zarafa fail.

Use the forums to get community support or commercial support if you need someone to try to fix that for you.

Regards,

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