When installing software: Error loading ads:

[highwalker@…]

Updating packages

Error

Error loading ads: 

Trace

Error loading ads:  at /usr/share/perl5/EBox/CGI/Progress.pm line 138
	EBox::CGI::Progress::loadAds() called at /usr/share/perl5/EBox/CGI/Progress.pm line 80
	EBox::CGI::Progress::_process('EBox::CGI::Progress=HASH(0xbb993f28)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::Progress=HASH(0xbb993f28)') called at /usr/share/perl5/EBox/CGI/Base.pm line 319
	EBox::CGI::Base::run('EBox::CGI::Software::InstallPkgs=HASH(0xba98a6f8)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'Software/InstallPkgs', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0xba9d5148)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0xba9d4d18)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0xba9d4d18)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0xba9d5148)') called at -e line 0
	eval {...} called at -e line 0

[anonymous]

zentyal.log

[anonymous]

software.log

[jacalvo@…]

We need more information to reproduce this. Please reopen if you can provide detailed steps on how to do it.

According to the log there is a message about the APT system being locked by another process, maybe you can check if you have apt or dpkg process running and terminate them.