Ticket #3624 (closed defect: worksforme)
When installing software: broken packages
| Reported by: | guidokostons@… | Owned by: | jacalvo@… |
|---|---|---|---|
| Milestone: | 2.2.X | Component: | software management |
| Severity: | normal | Keywords: | |
| Cc: |
Description (last modified by jamor@…) (diff)
After installing Zentyal in a ubuntu 10.4 openvz container i checked several packages to be installed and clicked the install link in the webbased zentyal interface. Then i received this error message.
Error
root command apt-get -qq --no-install-recommends --simulate install zentyal-antivirus zentyal-bwmonitor zentyal-ca zentyal-samba zentyal-zarafa zentyal-mailfilter zentyal-mail zentyal-monitor zentyal-pptp zentyal-radius zentyal-users zentyal-openvpn zentyal-virt zentyal-webmail failed. Error output: E: Broken packages Command output: . Exit value: 100
Trace
root command apt-get -qq --no-install-recommends --simulate install zentyal-antivirus zentyal-bwmonitor zentyal-ca zentyal-samba zentyal-zarafa zentyal-mailfilter zentyal-mail zentyal-monitor zentyal-pptp zentyal-radius zentyal-users zentyal-openvpn zentyal-virt zentyal-webmail failed.
Error output: E: Broken packages
Command output: .
Exit value: 100 at /usr/share/perl5/Error.pm line 182
Error::throw('EBox::Exceptions::Sudo::Command', 'cmd', 'apt-get -qq --no-install-recommends --simulate install zentya...', 'output', 'ARRAY(0xba620fa8)', 'error', 'ARRAY(0xb9c493a8)', 'exitValue', 100, ...) called at /usr/share/perl5/EBox/Sudo.pm line 213
EBox::Sudo::_rootError('/usr/bin/sudo -p sudo: /var/lib/zentyal/tmp/STqyk66Uye.cmd 2>...', 'apt-get -qq --no-install-recommends --simulate install zentya...', 25600, 'ARRAY(0xba620fa8)', 'ARRAY(0xb9c493a8)') called at /usr/share/perl5/EBox/Sudo.pm line 182
EBox::Sudo::_root(1, 'apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Sudo.pm line 136
EBox::Sudo::root('apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Software.pm line 420
EBox::Software::_packageDepends('EBox::Software=HASH(0xba5ae480)', 'install', 'ARRAY(0xba9aa738)') called at /usr/share/perl5/EBox/Software.pm line 338
EBox::Software::listPackageInstallDepends('EBox::Software=HASH(0xba5ae480)', 'ARRAY(0xba9aa738)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 146
EBox::CGI::Software::InstallPkgs::showConfirmationPage('EBox::CGI::Software::InstallPkgs=HASH(0xba47cb48)', 'install', 'ARRAY(0xba9aa738)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 73
EBox::CGI::Software::InstallPkgs::_process('EBox::CGI::Software::InstallPkgs=HASH(0xba47cb48)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
EBox::CGI::Base::run('EBox::CGI::Software::InstallPkgs=HASH(0xba47cb48)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
EBox::CGI::Run::run('EBox::CGI::Run', 'Software/InstallPkgs', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0xba5adfa0)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0xba47cc28)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0xba47cc28)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0xba5adfa0)') called at -e line 0
eval {...} called at -e line 0
Attachments
Change History
Changed 18 months ago by anonymous
-
attachment
zentyal.log
added
comment:1 Changed 18 months ago by jamor@…
- Component changed from base to software
- Description modified (diff)
- Summary changed from Bug report from Zentyal Server to When installing software: broken packages
comment:2 Changed 18 months ago by jamor@…
There should be something wrong in your /etc/apt/sources.list file. How have you installed Zentyal?
If there is nothing wrong there, and after executing sudo apt-get update you still have this problem, please reopen providing the output of this command:
sudo apt-get --no-install-recommends install zentyal-antivirus zentyal-bwmonitor zentyal-ca zentyal-samba zentyal-zarafa zentyal-mailfilter zentyal-mail zentyal-monitor zentyal-pptp zentyal-radius zentyal-users zentyal-openvpn zentyal-virt zentyal-webmail
comment:3 Changed 18 months ago by jamor@…
- Status changed from new to closed
- Resolution set to worksforme
comment:4 Changed 18 months ago by guidokostons@…
After I downloaded a precreated Ubuntu 10.04 (Lucid) OpenVZ container I started the system and updated the system with "apt-get update && apt-get upgrade". Wen this was done and the system was up to date I entered the command "sudo apt-get install -y python-software-properties && sudo add-apt-repository ppa:zentyal/2.2 && sudo apt-get update" i found this command on the " http://trac.zentyal.org/wiki/Documentation/Community/Installation/InstallationGuide?redirectedfrom=Document/Documentation/InstallationGuide" page.
Aah I see the problem now, I forget one thing:
The groupware module (zentyal-zarafa) needs an extra repository added in /etc/apt/sources.list: deb http://archive.zentyal.com/zentyal 2.2 extra
This I did not see grrrr ;)
I deleted the Virtual container with Zentyal because it gave more and more problems with installing and setting up modules. I will start again setting it all up now I saw the part I forgot.
Thanks for your reaction and help (making me read better ;)).
zentyal.log