Modify

Ticket #3624 (closed defect: worksforme)

Opened 18 months ago

Last modified 18 months ago

When installing software: broken packages

Reported by: guidokostons@… Owned by: jacalvo@…
Milestone: 2.2.X Component: software management
Severity: normal Keywords:
Cc:

Description (last modified by jamor@…) (diff)

After installing Zentyal in a ubuntu 10.4 openvz container i checked several packages to be installed and clicked the install link in the webbased zentyal interface. Then i received this error message.

Error

root command apt-get -qq --no-install-recommends --simulate install zentyal-antivirus zentyal-bwmonitor zentyal-ca zentyal-samba zentyal-zarafa zentyal-mailfilter zentyal-mail zentyal-monitor zentyal-pptp zentyal-radius zentyal-users zentyal-openvpn zentyal-virt zentyal-webmail failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100

Trace

root command apt-get -qq --no-install-recommends --simulate install zentyal-antivirus zentyal-bwmonitor zentyal-ca zentyal-samba zentyal-zarafa zentyal-mailfilter zentyal-mail zentyal-monitor zentyal-pptp zentyal-radius zentyal-users zentyal-openvpn zentyal-virt zentyal-webmail failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100 at /usr/share/perl5/Error.pm line 182
	Error::throw('EBox::Exceptions::Sudo::Command', 'cmd', 'apt-get -qq --no-install-recommends --simulate install zentya...', 'output', 'ARRAY(0xba620fa8)', 'error', 'ARRAY(0xb9c493a8)', 'exitValue', 100, ...) called at /usr/share/perl5/EBox/Sudo.pm line 213
	EBox::Sudo::_rootError('/usr/bin/sudo -p sudo: /var/lib/zentyal/tmp/STqyk66Uye.cmd 2>...', 'apt-get -qq --no-install-recommends --simulate install zentya...', 25600, 'ARRAY(0xba620fa8)', 'ARRAY(0xb9c493a8)') called at /usr/share/perl5/EBox/Sudo.pm line 182
	EBox::Sudo::_root(1, 'apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Sudo.pm line 136
	EBox::Sudo::root('apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Software.pm line 420
	EBox::Software::_packageDepends('EBox::Software=HASH(0xba5ae480)', 'install', 'ARRAY(0xba9aa738)') called at /usr/share/perl5/EBox/Software.pm line 338
	EBox::Software::listPackageInstallDepends('EBox::Software=HASH(0xba5ae480)', 'ARRAY(0xba9aa738)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 146
	EBox::CGI::Software::InstallPkgs::showConfirmationPage('EBox::CGI::Software::InstallPkgs=HASH(0xba47cb48)', 'install', 'ARRAY(0xba9aa738)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 73
	EBox::CGI::Software::InstallPkgs::_process('EBox::CGI::Software::InstallPkgs=HASH(0xba47cb48)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::Software::InstallPkgs=HASH(0xba47cb48)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'Software/InstallPkgs', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0xba5adfa0)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0xba47cc28)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0xba47cc28)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0xba5adfa0)') called at -e line 0
	eval {...} called at -e line 0

Attachments

zentyal.log Download (3.4 KB) - added by anonymous 18 months ago.
zentyal.log

Change History

Changed 18 months ago by anonymous

zentyal.log

comment:1 Changed 18 months ago by jamor@…

  • Component changed from base to software
  • Description modified (diff)
  • Summary changed from Bug report from Zentyal Server to When installing software: broken packages

comment:2 Changed 18 months ago by jamor@…

There should be something wrong in your /etc/apt/sources.list file. How have you installed Zentyal?

If there is nothing wrong there, and after executing sudo apt-get update you still have this problem, please reopen providing the output of this command:

sudo apt-get --no-install-recommends install zentyal-antivirus zentyal-bwmonitor zentyal-ca zentyal-samba zentyal-zarafa zentyal-mailfilter zentyal-mail zentyal-monitor zentyal-pptp zentyal-radius zentyal-users zentyal-openvpn zentyal-virt zentyal-webmail

comment:3 Changed 18 months ago by jamor@…

  • Status changed from new to closed
  • Resolution set to worksforme

comment:4 Changed 18 months ago by guidokostons@…

After I downloaded a precreated Ubuntu 10.04 (Lucid) OpenVZ container I started the system and updated the system with "apt-get update && apt-get upgrade". Wen this was done and the system was up to date I entered the command "sudo apt-get install -y python-software-properties && sudo add-apt-repository ppa:zentyal/2.2 && sudo apt-get update" i found this command on the " http://trac.zentyal.org/wiki/Documentation/Community/Installation/InstallationGuide?redirectedfrom=Document/Documentation/InstallationGuide" page.

Aah I see the problem now, I forget one thing:


The groupware module (zentyal-zarafa) needs an extra repository added in /etc/apt/sources.list: deb  http://archive.zentyal.com/zentyal 2.2 extra


This I did not see grrrr ;)

I deleted the Virtual container with Zentyal because it gave more and more problems with installing and setting up modules. I will start again setting it all up now I saw the part I forgot.

Thanks for your reaction and help (making me read better ;)).

View

Add a comment

Modify Ticket

Change Properties
<Author field>
Action
as closed
The resolution will be deleted. Next status will be 'reopened'
Author


E-mail address and user name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.