collecting e-mail from plusnet/free-online account

[nick@…]

I can't work out how to collect e-mails from my free-online pop3 account.

The username/account name is in the form of username+mailboxname in my case latheron+individual and the e-mail server is mail.free-online.net

When I put the account name is as latheron+individual this is rejected in the user corner setup.

Any suggestions?

[jamor@…]

Hello Nick,

What is the message you get when the address is rejected?.

In case is a invalid data message, remember that you have to put the full email address (user@domain). If you have already put the whole address, it is probably that you have a no=standard address' the '+' character is allowed so the problem must lie in the other characters. In this case it would be interesting to see the whole address.

Please, check the previous information and report back whether it continues to fail.

[jamor@…]

As I have wrote in my first message I think this is probably a data entry error. If I am mistaken, please give more feedback and reopen the ticket.

[nick@…]

free-online e-mail entry