User Corner Error

[zaccheaus.zimba@…]

when i try to access the user corner it gives me the following error

Forbidden

You don't have permission to access / on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument?? to handle the request.

[jamor@…]

Hello Zaccheaus Zimba,

in this case we need the log files found in /var/log/zentyal-usercorner . Could you raise the same error message and attach the files in that directory?.

Regards,

Javier

[pascal.bach@…]

I can reproduce the error on my system. What I did:

Remove and purge the user corner:

apt-get remove --purge zentyal-usercorner rm -rf /var/lib/zentyal-ebox

Reinstall it:

apt-get install zentyal-usercorner

What I find iteresting is that the upstart script ( http://git.zentyal.org/zentyal.git/blob/HEAD:/main/usercorner/debian/lucid/ebox.redis-usercorner.upstart) referrers to a file named /var/lib/zentyal-usercorner/conf/redis.conf but this file is never created by the packages as far as I can tell. Might this be related to the problem?

Another thing I noticed is that in /var/log/zentyal/zentyal.log when I try to restart usercorner the following error appears:

2012/01/18 19:46:56 INFO> Service.pm:716 EBox::Module::Service::restartService - Restarting service for module: usercorner 2012/01/18 19:46:57 ERROR> Service.pm:721 EBox::Module::Service::ANON - Error

restarting service: read_file '/var/lib/ebox-usercorner/conf/redis.passwd' - sys

open: No such file or directory at /usr/share/perl5/EBox/Config/Redis.pm line 825 .

Its referring to a file in /var/lib/ebox-usercorner instead of /var/lib/zentyal-usercorner.

I also want to mention that I migrated from Zentyal 2.0 using the migration script.

[jamor@…]

Thanks a lot for you report Pascal Bach.

It is very useful. Until we fix it and release the new version you can fix your system following this steps:

1) After installing again usercorner execute: 'sudo /usr/share/zentyal/unconfigure-module usercorner'

2) In Zentyal interface go to 'Module status' and enable again the module

3) Save changes

Regards,

Javier

[jamor@…]

Hello again,

with 2.2 is not reproduceable so it must be consequence of the update tool. The steps i nthe previous message fixed your problem?

[pascal.bach@…]

Hello,

Thanks for your answer.

No the command didn't fix the problem. But I found the cause. The problem was that the home directory for the user ebox-usercorner in /etc/passwd was still set to /var/lib/ebox-usercorner instead of /var/lib/zentyal-usercorner. Manually correcting this did fix the problem.

I guess there was a problem during the update. And this is most probably not a real bug.

[jamor@…]

Hello again,

I have reviewed the code of the migration script and the home directory is changed for the ebox-usercorner (see the file 060_update_user_homes ) , so something strange happened during your upgrade. Anyway we cannot reproduce this and we have not heard of more people with the same error so We will let the thing rest.

Regards,

Javier

[gyulaics@…]

Hello

My system produced the same ( https://servername:8888/ internal server error 500), thanks a lot for the solution:

1. #/root/bin/zentyal-migrate-2.0-to-2.2/post-upgrade/060_update_user_homes
2. #sudo /usr/share/zentyal/unconfigure-module usercorner
3. Enable Usercorner modul
4. Save changes

Regards,

Csaba

[gasoile@…]

I have the very same problem here, so this can be in fact a problem of the migration tool.