Can't create share with polish special signs

[support@…]

Trying to create share

Share name: Zarząd Share path: Directory under zentyal : zarzad (no polish signs here) Share comment: Zarząd

2012/01/17 13:08:59 ERROR> Redis.pm:717 EBox::Config::Redis::_redis_call - Redis command 'hget /ebox/modules/samba/SambaShares/keys/share.idx Zarząd' failed: Wide character in syswrite at /usr/share/perl5/Redis.pm line 265.

on the other hand i can create share "Wspólny",

[jamor@…]

Hello,

I was able to create the share with the name Zarząd .

This are my package versions:

zentyal-core:
  Installed: 2.2.4
  Candidate: 2.2.4
  Version table:

zentyal-samba:
  Installed: 2.2
  Candidate: 2.2

Could you check whether you have your system updated?.

Regards,

Javier

[support@…]

It's up to date

ii zentyal-core 2.2.4 Zentyal - Core ii zentyal-samba 2.2 Zentyal - File Sharing Service

[jamor@…]

Have you set your Zentyal language to polish? or is it set to another language?

[support@…]

Replying to jamor@…:

Have you set your Zentyal language to polish? or is it set to another language?

no, languge is set to english

[jamor@…]

Hello support,

as I told you before I was able to create the share in polish (and also another one with cyrillic characters) so I believe that this must be result of the configuration of your system.

Could you set Zentyal to polish (the interface would notice you of any package needed for that) ?. Then check if the share works. You could revert to English after the test.

Regards,

Javier

[support@…]

Replying to jamor@…: I tried with English Polish and even Spanish, this server has enterprise subscription and still regardles language i get

2012/01/26 12:13:10 ERROR> Redis.pm:717 EBox::Config::Redis::_redis_call - Redis command 'hget /ebox/modules/samba/SambaShares/keys/share.idx Zarząd' failed: Wide character in syswrite at /usr/share/perl5/Redis.pm line 265.

[support@…]

We have 3 zentyal servers, on all I get same error

[jamor@…]

Hello support,

I am not able to reproduce the problem in my servers. it would be possible to give me access to one of your servers so I can look to it?.

If the server is subscribed you can sue the remote support feature, just told me what is its name. Or you can give me ssh access. My email is jamor AT zentyal.com.

Regards,

Javier

[jamor@…]

Hello,

I have tried it again, I had putted directly in the _redis_call method polish and cyrillic characters and the 'wide char' error was not raised.

I could not get a handle on this in my own, if you can give me more feedback or access to your servers, reopen the ticket.

Regards,

Javier

[support@…]

Replying to jamor@…:

Hello,

I have tried it again, I had putted directly in the _redis_call method polish and cyrillic characters and the 'wide char' error was not raised.

I could not get a handle on this in my own, if you can give me more feedback or access to your servers, reopen the ticket.

Sorry, we've been very busy lately, i'll mail you ssh access tommorow to one of our servers.

Regards

Andrzej

[jamor@…]

Confirmed. This a encoding error of the redis call arguments. However only occurs in a handful of servers.

[jamor@…]

Same problem reported in #3831

[jamor@…]

Hello,

thanks to Andrzej's help we could finally reproduce it. However we have not fix for it in this version; there are some bad interactions of perl/redis with UTF8. In 3.0 they will be new redis versions so we think we could fix in this version.

Sorry, but in the meantime we have to stick with ASCII share names and descriptions.

Regards,

Javier

[jamor@…]

Another example: #4068

[jamor@…]

Recent examples:

• Shares with bad names #5190
• ISO-8859-1 instead of UTF-8 #5175

[jag]

This is fixed in  http://github.com/Zentyal/zentyal/tree/jacalvo/fix-utf8

We will test this for a while before releasing it. The changes are very deep so if you want to test it you should make software packages from the sources