When making backup: modelInstance /events/LogWatcherFiltering/openvpn does not exist.

[stuartiannaylor@…]

Downloading configuration report / backup modelInstance /events/LogWatcherFiltering/openvpn does not exist.

Error

modelInstance /events/LogWatcherFiltering/openvpn does not exist.

Trace

modelInstance /events/LogWatcherFiltering/openvpn does not exist. at /usr/share/perl5/EBox/Backup.pm line 152
	EBox::Backup::_dumpModulesBackupData('EBox::Backup=HASH(0x7f5b9c0b1378)', '/var/lib/zentyal/conf//backup.xMa5QW/aux', 'bug', 1) called at /usr/share/perl5/EBox/Backup.pm line 90
	EBox::Backup::_makeBackup('EBox::Backup=HASH(0x7f5b9c0b1378)', 'description', 'Bug report', 'bug', 1) called at /usr/share/perl5/EBox/Backup.pm line 856
	EBox::Backup::makeBugReport('EBox::Backup=HASH(0x7f5b9c0b1378)') called at /usr/share/perl5/EBox/CGI/SysInfo/Backup.pm line 309
	EBox::CGI::SysInfo::Backup::_bugreportAction('EBox::CGI::SysInfo::Backup=HASH(0x7f5b9dac4cf0)') called at /usr/share/perl5/EBox/CGI/SysInfo/Backup.pm line 109
	EBox::CGI::SysInfo::Backup::actuate('EBox::CGI::SysInfo::Backup=HASH(0x7f5b9dac4cf0)') called at /usr/share/perl5/EBox/CGI/Base.pm line 521
	EBox::CGI::Base::_process('EBox::CGI::SysInfo::Backup=HASH(0x7f5b9dac4cf0)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::SysInfo::Backup=HASH(0x7f5b9dac4cf0)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'SysInfo/Backup', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0x7f5b9c24bc50)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0x7f5b9c2460b8)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0x7f5b9c2460b8)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0x7f5b9c24bc50)') called at -e line 0
	eval {...} called at -e line 0

[anonymous]

zentyal.log

[jamor@…]

Hello Stuartiannaylor,

this is the same bug than #3720 and it is fixed in zentyal-core=2.3.1 . I have seen in the log than the error is shortly after installing this version. I think this is a transient error due that the new module ha not been yet loaded (the log has a lot of error when saving changes).

Please, restart apache ('sudo /etc/init.d/zentyal apache restart') and this should not occur again. If i am wrong, please reopen the ticket.

Regards,

Javier