add new user to pdc problem

[moaz.refat@…]

when i tried to add new user to zentyal from web interface i faced this problem so anyone can advice please ?

root command set -e mkdir -p dirname /home/MRefat cp -dR --preserve=mode /etc/skel /home/MRefat chown -R MRefat:USERS /home/MRefat chmod 0700 /home/MRefat failed. Error output: chown: invalid user: `MRefat:USERS' Command output: . Exit value: 1

[jamor@…]

Hello Moaz Refat,

it seems that the USERS group is not created. You have clicked in 'Save changes' after enabling the users module?.

Regards,

Javier

[jamor@…]

Hello,

since I have not more feedback I will assume that this is the problem of not having the group 'users' created due to not savign changes after enabling users.

To fix:

Go to 'Module status' and enable the 'Users and Group' module then save changes. After that try to create users, you should not have problem now.

I suggest you delete the previous created users and create them again to make sure they are properly created this time.

Regards,

Javier

[moaz.refat@…]

dear, no i is not working fine also Javier as i cannt add new users with the same problem , so please if u can help me :)

[jamor@…]

Hello Moaz,

could you execute the failed commands by hand so we can see the exact problem. For example, for the user MRefat, this would be:

1. sudo rm -rf /home/MRefat
2. sudo mkdir -p dirname /home/MRefat
3. sudo cp -dR --preserve=mode /etc/skel /home/MRefat
4. sudo chown -R MRefat:USERS /home/MRefat
5. sudo chmod 0700 /home/MRefa

Be warned that the sequence starts removing all the home directory for the user; this is necessary to assure a clean state. If it suits you better, use another user in this case change Mrefat in the commands for the other user;'s name.

Regards.

Javier

[moaz.refat@…]

dear javier thanks too much for supporting

, but i did what u said before and i repeated it again , to ensure , i the user already created k and login in linux machines that uses ldap but it is not working with windows that are joined the domain .

thanks in advance i hope u get me more information to solve the problem

[jamor@…]

Hello Moz REfat,

Forgive me, I think that before I haven't be able to explain myself.

The commands I listed will not fix the problem. They are to be executed to help diagnose the problem. So if you execute them, please past here their output. Maybe it would be useful to find the errors behind the user creation failure.

Regards,

Javier

[jamor@…]

Sorry, I cannot reproduce/fix on my own.

Please, reopen if you can give us the requested feedback or other that give us light on the problem

[moaz.refat@…]

please help me as the command that you listed work fine and everything seems without problems but when i'm trying to add new user from the web interface it gives me the upper error , please help me to solve the problem .

[jamor@…]

Hello Moaz Refat,

i continue to be unable to reproduce it on my own. It would be possible to send me a configuration report to try to shed some light into this?.

You can made it in its section under 'Maintenance -> Import/Export? configuration', when you have it send it to jamor AT zentyal.com

Many thanks

[jamor@…]

Sorry I cannot do this alone. If you can give me the information requested or another useful information, please reopen.