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Ticket #3909 (closed defect: worksforme)

Opened 15 months ago

Last modified 15 months ago

I can't subscribe to the cloud service

Reported by: info@… Owned by: jamor@…
Milestone: 2.2.X Component: cloud
Severity: normal Keywords:
Cc:

Description

I can't sibscribe to the cloud service

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comment:1 Changed 15 months ago by jamor@…

Hello,

we need more data about your problem.

  • what is the error displayed if any?
  • are you correctly connected to Internet?
  • the files /var/log/zentyal/zentyal.log and /var/log/zentyal/software.log , it would be betterif they are attached just after the error is raised

Regards,

Javier

comment:2 Changed 15 months ago by jamor@…

  • Component changed from base to cloud
  • Summary changed from error to I can't subscribe to the cloud service

comment:3 Changed 15 months ago by jamor@…

  • Status changed from new to closed
  • Resolution set to worksforme

Sorry without more feedback I cannot help you. I hope it would be a temporal glitch and it is working now.

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