Bug report from Zentyal Server

[visant.dachachai@…]

I just installed the system from cdrom. Once reboot and then start to install the package. I got the error like this. Please help to clarify the problem. Thanks and best regards, Visant D.

root command apt-get -qq --no-install-recommends --simulate install zentyal-gateway zentyal-security zentyal-infrastructure zentyal-antivirus zentyal-ca zentyal-remoteservices zentyal-dhcp zentyal-dns zentyal-ftp zentyal-firewall zentyal-squid zentyal-ids zentyal-l7-protocols zentyal-monitor zentyal-ntp zentyal-network zentyal-trafficshaping zentyal-users zentyal-openvpn zentyal-virt zentyal-webserver failed. Error output: E: Broken packages Command output: . Exit value: 100

Error

root command apt-get -qq --no-install-recommends --simulate install zentyal-gateway zentyal-security zentyal-infrastructure zentyal-antivirus zentyal-ca zentyal-remoteservices zentyal-dhcp zentyal-dns zentyal-ftp zentyal-firewall zentyal-squid zentyal-ids zentyal-l7-protocols zentyal-monitor zentyal-ntp zentyal-network zentyal-trafficshaping zentyal-users zentyal-openvpn zentyal-virt zentyal-webserver failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100

Trace

root command apt-get -qq --no-install-recommends --simulate install zentyal-gateway zentyal-security zentyal-infrastructure zentyal-antivirus zentyal-ca zentyal-remoteservices zentyal-dhcp zentyal-dns zentyal-ftp zentyal-firewall zentyal-squid zentyal-ids zentyal-l7-protocols zentyal-monitor zentyal-ntp zentyal-network zentyal-trafficshaping zentyal-users zentyal-openvpn zentyal-virt zentyal-webserver failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100 at /usr/share/perl5/Error.pm line 182
	Error::throw('EBox::Exceptions::Sudo::Command', 'cmd', 'apt-get -qq --no-install-recommends --simulate install zentya...', 'output', 'ARRAY(0xb92673e0)', 'error', 'ARRAY(0xb8856280)', 'exitValue', 100, ...) called at /usr/share/perl5/EBox/Sudo.pm line 213
	EBox::Sudo::_rootError('/usr/bin/sudo -p sudo: /var/lib/zentyal/tmp/07bNxb3mGO.cmd 2>...', 'apt-get -qq --no-install-recommends --simulate install zentya...', 25600, 'ARRAY(0xb92673e0)', 'ARRAY(0xb8856280)') called at /usr/share/perl5/EBox/Sudo.pm line 182
	EBox::Sudo::_root(1, 'apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Sudo.pm line 136
	EBox::Sudo::root('apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Software.pm line 421
	EBox::Software::_packageDepends('EBox::Software=HASH(0xb91e6ab8)', 'install', 'ARRAY(0xb929e150)') called at /usr/share/perl5/EBox/Software.pm line 339
	EBox::Software::listPackageInstallDepends('EBox::Software=HASH(0xb91e6ab8)', 'ARRAY(0xb929e150)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 146
	EBox::CGI::Software::InstallPkgs::showConfirmationPage('EBox::CGI::Software::InstallPkgs=HASH(0xb9028350)', 'install', 'ARRAY(0xb929e150)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 73
	EBox::CGI::Software::InstallPkgs::_process('EBox::CGI::Software::InstallPkgs=HASH(0xb9028350)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::Software::InstallPkgs=HASH(0xb9028350)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'Software/InstallPkgs', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0xb91e6200)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0xb91e6460)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0xb91e6460)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0xb91e6200)') called at -e line 0
	eval {...} called at -e line 0

[anonymous]

zentyal.log

[jamor@…]

Hello Visant Dachachai,

this is normally a configuration error, not a bug. Go to the page  http://trac.zentyal.org/wiki/Documentation/Community/FAQ/AptBrokenPackagesError for more information about this problem.

However in your zentyal-software version there is an error when updating the package list; sometimes when it fails is reported back as success so you can have an outdated list without knowing it. The bug is fixed in the repository but until we have a new version it would be better to update the package list manually with this command: "sudo apt-get update"

Regards,

Javier