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Ticket #4147 (closed defect: worksforme)
Can't suscribe to Zentyal Cloud
| Reported by: | pille_henry@… | Owned by: | jamor@… |
|---|---|---|---|
| Milestone: | Component: | cloud | |
| Severity: | normal | Keywords: | Zentyal Cloud Suscription |
| Cc: |
Description
When I try to suscribe to the Zentyal Cloud, a message pops up and says: "An internal error has occurred. This is most probably a bug, relevant information can be found in the logs. Please look for the details in the /var/log/zentyal/zentyal.log file and take a minute to submit a bug report so we can fix the issue as soon as possible."
I tried this like 2 hours ago and still nothing.
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Hello Pille Henry,
as the message says the details of the error are in /var/log/zentyal/zentyal.log and we need to see them.
I suggest you try again to subscribe and then look to /var/log/zentyal/zentyal.log to see the cause of the error. Then you can attach that file to this ticket so I can view it.
Regards,
Javier