Unknown error at EBox::UsersAndGroups::_modifyUserPwd Insufficient access

[lee.shiyan@…]

Hello.

We have encountered a strange problem. "Unknown error at EBox :: UsersAndGroups? :: _modifyUserPwd Insufficient access"

This is the attempt to modify the user password, but if the new user will not happen. Can you are assist in debugging and fix?

Error

Unknown error at EBox::UsersAndGroups::_modifyUserPwd Insufficient access

Trace

Unknown error at EBox::UsersAndGroups::_modifyUserPwd Insufficient access at /usr/share/perl5/EBox/Ldap.pm line 701
	EBox::Ldap::_errorOnLdap('Net::LDAP::Modify=HASH(0xbd8d3378)', 'HASH(0xbbd55e88)') called at /usr/share/perl5/EBox/Ldap.pm line 363
	EBox::Ldap::modify('EBox::Ldap=HASH(0xba276418)', 'uid=t981802,ou=Users,dc=ns,dc=pectw,dc=com,dc=tw', 'HASH(0xbbd55e88)') called at /usr/share/perl5/EBox/UsersAndGroups.pm line 1178
	EBox::UsersAndGroups::_modifyUserPwd('EBox::UsersAndGroups=HASH(0xbc1d1fe8)', 't981802', 'xu3g4u04') called at /usr/share/perl5/EBox/UsersAndGroups.pm line 1297
	EBox::UsersAndGroups::modifyUserLocal('EBox::UsersAndGroups=HASH(0xbc1d1fe8)', 'HASH(0xbd8b8de0)') called at /usr/share/perl5/EBox/UsersAndGroups.pm line 1257
	EBox::UsersAndGroups::modifyUser('EBox::UsersAndGroups=HASH(0xbc1d1fe8)', 'HASH(0xbd8b8de0)') called at /usr/share/perl5/EBox/CGI/UsersAndGroups/ModifyUser.pm line 87
	EBox::CGI::UsersAndGroups::ModifyUser::_process('EBox::CGI::UsersAndGroups::ModifyUser=HASH(0xbd8a1978)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::UsersAndGroups::ModifyUser=HASH(0xbd8a1978)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'UsersAndGroups/ModifyUser', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0xbd87b4c0)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0xbd84d1c0)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0xbd84d1c0)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0xbd87b4c0)') called at -e line 0
	eval {...} called at -e line 0

[anonymous]

zentyal.log

[jamor@…]

Hello Lee Shiyan,

it seems that the permissions or the id of this user has gone amok in the LDAP database; probably is a corruption of the data base.

You have the same problem with other users?.

If other users work correctly maybe you cna remove it and recreate it.

[jamor@…]

Sorry, I need the requested information. If you can provide it, please reopen the ticket