apt: broken packages

[anonymous]

Error

root command apt-get -qq --no-install-recommends --simulate install zentyal-bwmonitor zentyal-captiveportal zentyal-zarafa zentyal-ipsec zentyal-mailfilter zentyal-mail zentyal-pptp zentyal-ltsp zentyal-usercorner zentyal-virt zentyal-asterisk zentyal-webmail failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100

Trace

root command apt-get -qq --no-install-recommends --simulate install zentyal-bwmonitor zentyal-captiveportal zentyal-zarafa zentyal-ipsec zentyal-mailfilter zentyal-mail zentyal-pptp zentyal-ltsp zentyal-usercorner zentyal-virt zentyal-asterisk zentyal-webmail failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100 at /usr/share/perl5/Error.pm line 182
	Error::throw('EBox::Exceptions::Sudo::Command', 'cmd', 'apt-get -qq --no-install-recommends --simulate install zentya...', 'output', 'ARRAY(0x7f2d766c1b48)', 'error', 'ARRAY(0x7f2d75abe2b0)', 'exitValue', 100, ...) called at /usr/share/perl5/EBox/Sudo.pm line 213
	EBox::Sudo::_rootError('/usr/bin/sudo -p sudo: /var/lib/zentyal/tmp/bzJMPsFUcK.cmd 2>...', 'apt-get -qq --no-install-recommends --simulate install zentya...', 25600, 'ARRAY(0x7f2d766c1b48)', 'ARRAY(0x7f2d75abe2b0)') called at /usr/share/perl5/EBox/Sudo.pm line 182
	EBox::Sudo::_root(1, 'apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Sudo.pm line 136
	EBox::Sudo::root('apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Software.pm line 421
	EBox::Software::_packageDepends('EBox::Software=HASH(0x7f2d74477438)', 'install', 'ARRAY(0x7f2d759b8fe0)') called at /usr/share/perl5/EBox/Software.pm line 339
	EBox::Software::listPackageInstallDepends('EBox::Software=HASH(0x7f2d74477438)', 'ARRAY(0x7f2d759b8fe0)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 146
	EBox::CGI::Software::InstallPkgs::showConfirmationPage('EBox::CGI::Software::InstallPkgs=HASH(0x7f2d75e4ea88)', 'install', 'ARRAY(0x7f2d759b8fe0)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 73
	EBox::CGI::Software::InstallPkgs::_process('EBox::CGI::Software::InstallPkgs=HASH(0x7f2d75e4ea88)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::Software::InstallPkgs=HASH(0x7f2d75e4ea88)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'Software/InstallPkgs', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0x7f2d75e89138)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0x7f2d75ef27e0)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0x7f2d75ef27e0)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0x7f2d75e89138)') called at -e line 0
	eval {...} called at -e line 0

[anonymous]

zentyal.log

[anonymous]

software.log

[jamor@…]

Hello,

this is normally a configuration or operation error, not a bug. Go to the page  http://trac.zentyal.org/wiki/Documentation/Community/FAQ/AptBrokenPackagesError for more information about this problem.

However in your zentyal-software version there is an error when updating the package list; sometimes when it fails is reported back as success so you can have an outdated list without knowing it. The bug is fixed in the repository but until we have a new version it would be better to update the package list manually with this command: "sudo apt-get update"

Regards,

Javier