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Ticket #4521 (closed defect: worksforme)

Opened 11 months ago

Last modified 11 months ago

apt: broken packages

Reported by: sanmann@… Owned by: jamor@…
Milestone: 2.2.X Component: base
Severity: normal Keywords:
Cc:

Description (last modified by jamor@…) (diff)

Webmail was installed, and working. update via web interface, and the webmail is gone, it is listed as not installed. when trying to install again, this error occures.

Error

root command apt-get -qq --no-install-recommends --simulate install zentyal-webmail failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100

Trace

root command apt-get -qq --no-install-recommends --simulate install zentyal-webmail failed. 
Error output: E: Broken packages

Command output: . 
Exit value: 100 at /usr/share/perl5/Error.pm line 182
	Error::throw('EBox::Exceptions::Sudo::Command', 'cmd', 'apt-get -qq --no-install-recommends --simulate install zentya...', 'output', 'ARRAY(0x7f8cd4be4718)', 'error', 'ARRAY(0x7f8cd48edaa8)', 'exitValue', 100, ...) called at /usr/share/perl5/EBox/Sudo.pm line 213
	EBox::Sudo::_rootError('/usr/bin/sudo -p sudo: /var/lib/zentyal/tmp/hCN386Gaat.cmd 2>...', 'apt-get -qq --no-install-recommends --simulate install zentya...', 25600, 'ARRAY(0x7f8cd4be4718)', 'ARRAY(0x7f8cd48edaa8)') called at /usr/share/perl5/EBox/Sudo.pm line 182
	EBox::Sudo::_root(1, 'apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Sudo.pm line 136
	EBox::Sudo::root('apt-get -qq --no-install-recommends --simulate install zentya...') called at /usr/share/perl5/EBox/Software.pm line 421
	EBox::Software::_packageDepends('EBox::Software=HASH(0x7f8cd193da98)', 'install', 'ARRAY(0x7f8cd4a24d28)') called at /usr/share/perl5/EBox/Software.pm line 339
	EBox::Software::listPackageInstallDepends('EBox::Software=HASH(0x7f8cd193da98)', 'ARRAY(0x7f8cd4a24d28)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 146
	EBox::CGI::Software::InstallPkgs::showConfirmationPage('EBox::CGI::Software::InstallPkgs=HASH(0x7f8cd4942838)', 'install', 'ARRAY(0x7f8cd4a24d28)') called at /usr/share/perl5/EBox/CGI/Software/InstallPkgs.pm line 73
	EBox::CGI::Software::InstallPkgs::_process('EBox::CGI::Software::InstallPkgs=HASH(0x7f8cd4942838)') called at /usr/share/perl5/EBox/CGI/Base.pm line 275
	EBox::CGI::Base::run('EBox::CGI::Software::InstallPkgs=HASH(0x7f8cd4942838)') called at /usr/share/perl5/EBox/CGI/Run.pm line 129
	EBox::CGI::Run::run('EBox::CGI::Run', 'Software/InstallPkgs', 'EBox') called at /usr/share/zentyal/cgi/ebox.cgi line 34
	ModPerl::ROOT::ModPerl::Registry::usr_share_zentyal_cgi_ebox_2ecgi::handler('Apache2::RequestRec=SCALAR(0x7f8cd1c5b148)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	eval {...} called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 204
	ModPerl::RegistryCooker::run('ModPerl::Registry=HASH(0x7f8cd495e3a8)') called at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 170
	ModPerl::RegistryCooker::default_handler('ModPerl::Registry=HASH(0x7f8cd495e3a8)') called at /usr/lib/perl5/ModPerl/Registry.pm line 31
	ModPerl::Registry::handler('ModPerl::Registry', 'Apache2::RequestRec=SCALAR(0x7f8cd1c5b148)') called at -e line 0
	eval {...} called at -e line 0

Attachments

zentyal.log Download (115.4 KB) - added by anonymous 11 months ago.
zentyal.log
software.log Download (259.4 KB) - added by anonymous 11 months ago.
software.log

Change History

Changed 11 months ago by anonymous

zentyal.log

Changed 11 months ago by anonymous

software.log

comment:1 Changed 11 months ago by jamor@…

  • Status changed from new to closed
  • Resolution set to worksforme
  • Description modified (diff)
  • Summary changed from Bug report from Zentyal Server to apt: broken packages

Hello Sanmann,

Hello ,

this is not a bug of Zentyal; the problem is you have broken software packages. You can see the list of the broken packages in the attached file 'software.log'.

The problem should go away when you reinstall them properly.

If you fix your installation and continue to have this problem, follow the recommendations of  http://trac.zentyal.org/wiki/Documentation/Community/FAQ/AptBrokenPackagesError

Regards,

Javier

Last edited 11 months ago by jamor@… (previous) (diff)
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